Content depends on your Sky TV package. All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription. Sky Q 2TB box: 1. For optimal network performance we recommended connecting no more than four Sky Q Mini boxes.
Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband to watch offline. Finished recordings may be unavailable to sync for up to a few hours. Installation: Engineer set-up required.
On Demand: Min. Downloads count toward usage cap. Downloads may expire from planner.
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General: HD TV required. Content depends on your Sky TV subscription and picture quality on device may vary. You own the Sky dish. If you live in a flat, installation of our shared dish is subject to survey and your Managing Agent's agreement. Email address required so we can keep in touch about your services. Third party apps: experience may differ from the same app on other devices.
You will lose the recordings on your current box. Any Sky Multiscreen boxes you may have won't work. These have to be replaced by Sky Q Mini boxes see above for pricing. Further terms and charges may apply. Average download speed: 11Mbps. Average download speedMb. Remote line monitoring may involve up to 90 second daily outage. Sky Broadband Buddy app requires activation. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 18 credits in any 18 month period allow 24 hours for credit to be applied.
Guaranteed download speeds of Mb: If your download speed falls below Mb for three consecutive days, you can exit your Sky Broadband and Talk contracts without early termination charges. Speed check must be done using sky. Sky recommends that all devices connected to the internet are protected with anti-virus software at all times. If the download speed to your Sky Hub drops below your Guaranteed Minimum Download Speed within the first 30 days of your service, we will give you your money back.
Actual speeds may be lower. External factors such as internet congestion and home wiring can affect speed. Wi-Fi speeds vary by device and home entertainment.
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No traffic management policy for Sky Broadband. Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds. Sky Talk: 18 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Inclusive UK landline calls last up to an hour, then charged at Calls to and numbers are subject to Sky's Access Charge of 15ppm and the owning operator's Service Charge.
Inclusive calls to UK Mobile 07 numbers last up to an hour, then are charged at Subject to Acceptable Use Policy - see sky. A 23p connection fee applies to all international calls. Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial.
A 23p connection fee applies to all non-inclusive international calls. Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds. You must get any consents required e. These offers are not available with any other offers. Correct at 17 October Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge.
Calls to numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 15p per minute access charge and a service charge from the owning operator. Contact us if you wish to cancel during your cooling off period. Read the full text of our customer contracts. All rights reserved. All Rights Reserved. Mamma Mia! Entertainment Inc. Cookies explained.
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You should get an email from topcashabck to say your order has been tracked or go to your topcashback account to see whether it is showing this purchase.. If it doesnt you have to wait seven days and lodge a missing claim per the website. Good luck Sorry cant help with 2. In all honesty no idea, never had it myself. Only look deeper really once my sister decides what she really wants lol. If you might get the quote speed but how often?
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Have to call though. So glad we checked. Thanks for posting. Thanks for the heads up because I would not have known otherwise. Perseverence works with Sky. Try cancelling the package because that's when they know you are serious. I've checked my account and I'm paying less than a tenner for broadband and line rental so don't be afraid to cancel and call back within a week to retain your number.
Have you cancelled your tv or are you in a contract? Yes I got this deal but everyone seems to be getting better deals than this as it's now. As said - no where on the leaflet did it say about a 30 month contract. Get off your high horse.
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No where on the leaflet I received did it mention a 30 month contract. I figured as it was a "swap24" deal it was 24 month contract. I don't know why I bothered to post it , knew it would go cold but thought it might help at least one person out but instead just get called a clown! Guessing these would lock to 1st sim that activates it. TE how did u pay and what call package did you get how much better is the newer Q router thanks for reply. Does anyone have a code left by any chance? Just about to move house and didn't realise you need a generated code first Still went through with it, so thanks!
All they've offered is the "deal". My sky unlimited ADSL contract is coming to an end next month.